Tech skills are not the only type of skill you’ll need in 2021

Image by Gerd Altmann from Pixabay

Whilst good technical skills continue to be important these alone will not be enough to enable you to succeed in the modern, post-pandemic workplace. At Digital Innovators, where I am Design and Technology Director, we believe that skills with a human element are equally, if not more, important if you are to survive in the changed working environment of the 2020’s. That’s why, if you attend one of our programmes during 2021, you’ll also learn these, as well as other, people focused, as well as transferable, skills.

1. Adaptability

The COVID-19 pandemic has changed the world of work not just in the tech industry but across other sectors as well. Those organisations most able to thrive during the crisis were ones that were able to adapt quickly to new ways of working whether that is full-time office work in a new, socially distanced way, a combination of both office and remote working, or a completely remote environment. People have had to adapt to these ways of working whilst continuing to be productive in their roles. This has meant adopting different work patterns, learning to communicate in new ways and dealing with a changed environment where work, home (and for many school) have all merged into one. Having the ability to adapt to these new challenges is a skill which will be more important than ever as we embrace a post-pandemic world.

Adaptability also applies to learning new skills. Technology has undergone exponential growth in even the last 20 years (there were no smartphones in 2000) and has been adopted in new and transformative ways by nearly all industries. In order to keep up with such a rapidly changing world you need to be continuously learning new skills to stay up-to-date and current with industry trends. 

2. Collaboration and Teamwork

Whilst there are still opportunities for the lone maverick, working away in his or her bedroom or garage, to come up with new and transformative ideas, for most of us, working together in teams and collaborating on ideas and new approaches is the way we work best.

In his book Homo Deus – A Brief History of Tomorrow, Yuval Noah Harari makes the observation: “To the best of our knowledge, only Sapiens can collaborate in very flexible ways with countless numbers of strangers. This concrete capability – rather than an eternal soul or some unique kind of consciousness – explains our mastery over planet Earth.

On our programme we encourage and demand our students to collaborate from the outset. We give them tasks to do (like drawing how to make toast!) early on, then build on these, leading up to a major 8-week projects where students work in teams of four or five to define a solution to a challenge set by one of our industry partners. Students tell us this is one of their favourite aspects of the programme as it allows them to work with new people from a diverse range of backgrounds to come up with new and innovative solutions to problems.

3. Communication

Effective communication skills, whether they be written spoken or aural, as well as the ability to present ideas well, have always been important. In a world where we are increasingly communicating through a vast array of different channels, we need to adapt our core communications skills to thrive in a virtual as well as an offline environment.

Digital Innovators teach their students how to communicate effectively using a range of techniques including a full-day, deep dive into how to create presentations that tell stories and really enable you to get across your ideas.

4. Creativity

Pablo Picasso famously said “Every child is an artist; the problem is staying an artist when you grow up”.

As Hugh MacLeod, author of Ignore Everybody, And 39 Other Keys to Creativity says: “Everyone is born creative; everyone is given a box of crayons in kindergarten. Then when you hit puberty they take the crayons away and replace them with dry, uninspiring books on algebra, history, etc. Being suddenly hit years later with the ‘creative bug’ is just a wee voice telling you, ‘I’d like my crayons back please.’”

At Digital Innovators we don’t believe that it’s only artists who are creative. We believe that everyone can be creative in their own way, they just need to learn how to let go, be a child again and unlock their inner creativity. That’s why on our skills programme we give you the chance to have your crayons back.

5. Design Thinking

Design thinking is an approach to problem solving that puts users at the centre of the solution. It includes proven practices such as building empathy, ideation, storyboarding and extreme prototyping to create new products, processes and systems that really work for the people that have to live with and use them.

For Digital Innovators, Design Thinking is at the core of what we do. As well as spending a day-and-a-half teaching the various techniques (which our students learn by doing) we use Design Thinking at the beginning of, and throughout, our 8-week projects to ensure the students deliver solutions are really what our employers want.

6. Ethics

The ethical aspects on the use of digital technology in today’s world is something that seems to be sadly missing from most courses in digital technology. We may well churn out tens of thousands of developers a year, from UK universities alone, but how many of these people ever give anything more than a passing thought to the ethics of the work they end up doing? Is it right, for example, to build systems of mass surveillance and collect data about citizens that most have no clue about? Having some kind of ethical framework within which we operate is more important today than ever before.

That’s why we include a module on Digital Ethics as part of our programme. In it we introduce a number of real-world, as well as hypothetical case studies that challenge students to think about the various ethical aspects of the technology they already use or are likely to encounter in the not too distant future.

7. Negotiation

Negotiation is a combination of persuasion, influencing and confidence as well as being able to empathise with the person you are negotiating with and understanding their perspective. Being able to negotiate, whether it be to get a pay rise, buy a car or sell the product or service your company makes is one of the key skills you will need in your life and career, but one that is rarely taught in school or even at university.

As Katherine Knapke, the Communications & Operations Manager at the American Negotiation Institute says: “Lacking in confidence can have a huge impact on your negotiation outcomes. It can impact your likelihood of getting what you want and getting the best possible outcomes for both parties involved. Those who show a lack of confidence are more likely to give in or cave too quickly during a negotiation, pursue a less-aggressive ask, and miss out on opportunities by not asking in the first place”. 

On the Digital Innovators skills programme you will work with a skilled negotiator from The Negotiation Club to practice and hone your negotiation skills in a fun way but in a safe environment which allows you to learn from your mistakes and improve your negotiation skills.

What Makes a Tech City? (Hint: It’s Not the Tech)

Boulton, Watt and Murdoch
The above photograph is of a statue in Centenary Square, Birmingham in the UK. The three figures in it: Matthew Boulton, James Watt and William Murdoch were the tech pioneers of their day, living in and around Birmingham and being associated with a loosely  knit group who referred to themselves as The Lunar Society. The history of the Lunar Society and the people involved has been captured in the book The Lunar Men by Jenny Uglow.

“Amid fields and hills, the Lunar men build factories, plan canals, make steam-engines thunder. They discover new gases, new minerals and new medicines and propose unsettling new ideas. They create objects of beauty and poetry of bizarre allure. They sail on the crest of the new. Yet their powerhouse of invention is not made up of aristocrats or statesmen or scholars but of provincial manufacturers, professional men and gifted amateurs – friends who meet almost by accident and whose lives overlap until they die.”

From The Lunar Men by Jenny Uglow

You don’t have to live in the UK to have heard that Birmingham, like many of the other great manufacturing cities of the Midlands and Northern England has somewhat lost its way over the century or so since the Lunar Men were creating their “objects of beauty and poetry of bizarre allure”. It’s now sometimes hard to believe that these great cities were the powerhouses and engines of the industrial revolution that changed not just England but the whole world. This is something that was neatly summed up by Steven Knight, creator of the BBC television programme Peaky Blinders set in the lawless backstreets of Birmingham in the  1920’s. In a recent interview in the Guardian Knight says:

“It’s typical of Brum that the modern world was invented in Handsworth and nobody knows about it. I am trying to start a “Make it in Birmingham” campaign, to get high-tech industries – film, animation, virtual reality, gaming – all into one place, a place where people make things, which is what Birmingham has always been.”

Likewise Andy Street, Managing Director of John Lewis and Chair of the Greater Birmingham & Solihull Local Enterprise Partnership had this to say about Birmingham in his University of Birmingham Business School Advisory Board guest lecture last year:

“Birmingham was once a world leader due to our innovations in manufacturing, and the city is finally experiencing a renaissance. Our ambition is to be one of the biggest, most successful cities in the world once more.”

Andy Street  CBE – MD of John Lewis

If Birmingham and cities like it, not just in England but around the world, are to become engines of innovation once again then they need to take a step change in how they go about doing that. The lesson to be learned from the Lunar Men is that they did not wait for grants from central Government or the European Union or for some huge corporation to move in and take things in hand but that they drove innovation from their own passion and inquisitiveness about how the world worked, or could work. They basically got together, decided what needed to be done and got on with it. They literally designed and built the infrastructure that was to be form the foundations of innovation for the next 100 years.

Today we talk of digital innovation and how the industries of our era are disrupting traditional ones (many of them formed by the Lunar Men and their descendants) for better and for worse. Now every city wants a piece of that action and wants to emulate the shining light of digital innovation and disruption, Silicon Valley in California. Is that possible? According to the Medium post To Invent the Future, You Must Understand the Past, the answer is no. The post concludes by saying:

“…no one will succeed because no place else — including Silicon Valley itself in its 2015 incarnation — could ever reproduce the unique concoction of academic research, technology, countercultural ideals and a California-specific type of Gold Rush reputation that attracts people with a high tolerance for risk and very little to lose.”

So can this really be true? High tolerance to risk (and failure) is certainly one of the traits that makes for a creative society. No amount of tax breaks or university research programmes is going to fix that problem. Taking the example of the Lunar Men though, one thing that cities can do to disrupt themselves from within is to effect change from the bottom up rather than the top down. Cities are made up of citizens after all and they are the very people that not only know what needs changing but also are best placed to bring about that change.

With this in mind, an organisation in Birmingham called Silicon Canal (see here if you want to know where that name comes from) of which I am a part, has created a white paper putting forward our ideas on how to build a tech and digital ecosystem in and around Birmingham. You can download a copy of the white paper here.
Whitepaper-cover-212x300

The paper not only identifies the problem areas but also how things can be improved and suggests potential solutions to grow the tech ecosystem in the Greater Birmingham area so that it competes on an international stage. Download the white paper, read it and if you are based in Birmingham join in the conversation and if you’re not use the research contained within it to look at your own city and how you can help change it for the better.

This paper was launched at an event this week in the new iCentrum building at Innovation Birmingham which is a great space that is starting to address one of the issues highlighted in the white paper, namely to bring together two key elements of a successful tech ecosystem, established companies and entrepreneurs.

Another event that is taking place in Birmingham next month is TEDx Brum – The Power of US which promises to have lots of inspiring talks by local people who are already effecting change from within.

As a final comment if you’re still not sure that you have the power to make changes that make a difference here are some words from the late Steve Jobs:

“Everything around you that you call life was made up by people that were no smarter than you and you can change it, you can influence it, you can build your own things that other people can use.”

Steve Jobs

Getting Started with Blockchain

In an earlier post I discussed the UK government report on distributed ledger technology (AKA ‘blockchain‘) and how the government’s Chief Scientific Advisor, Sir Mark Walport, was doing the rounds advocating the use of blockchain for a variety of (government) services.

Blockchain is a shared, trusted, public ledger that everyone can inspect, but which no single user controls. The participants in a blockchain system collectively keep the ledger up to date: it can be amended only according to strict rules and by general agreement. For a quick introduction to blockchain this article in the Economist is a pretty good place to start.

Blockchains are going to be useful wherever there is a need for a trustworthy record, something which is pretty vital for transactions of all sorts whether it be in banking, for legal documents or for registries of things like land or high value art works etc. Startups such as Stampery are looking to use blockchain technology to provide low cost certification services. Blockchain is not just for pure startups however. Twenty-five banks are part of the blockchain company, called R3 CEV, which aims to develop common standards around this technology. R3 CEV’s Head of Technology is Richard Gendal Brown an ex-colleague from IBM.

IBM recently announced that, together with Intel, J.P. Morgan and several large banks, it was joining forces to create the Open Ledger Project with the Linux Foundation, with the goal of re-imagining supply chains, contracts and other ways information about ownership and value are exchanged in a digital economy.

As part of this IBM is creating some great tools, using its Bluemix platform, to get developers up and running on the use of blockchain technology. If you have a Bluemix account you can quickly deploy some applications and study the source code on GitHub to see how to start making use of blockchain APIs.

This service is intended for developers who consider themselves early adopters and want to get involved with IBM’s approach to business networks that maintain, secure and share a replicated ledger using blockchain technology. It shows how you can:

  • Deploy and invoke simple transactions to test out IBM’s approach to blockchain technology.
  • Learn and test out IBM’s novel contributions to the blockchain open source community, including the concept of confidential transactions, containerized code execution etc.

It provides some simple demo applications you can quickly deploy into Bluemix to play around with this technology.

Marbles
Marbles Running in IBM Bluemix

This service is not production ready. It is pre-alpha and intended for testing and experimentation only. There are additional security measures that still must be implemented before the service can be used to store any confidential data. That said it’s still a great way to learn about the use and potential for this technology.

 

Hello, World (from IBM Bluemix)

“The only way to learn a new programming language is by writing programs in it. The first program to write is the same for all languages: Print the words ‘hello, world’.”

So started the introduction to the book The C Programming Language by Brian Kernighan and Dennis Ritchie back in 1978. Since then many a programmer learning a new language has heeded those words of wisdom by trying to write their first program to put up those immortal words on their computer screens. Even the Whitehouse is now in on the game.

You can find a list of how to write “hello, world” in pretty much any language you have ever heard of (as well as some you probably haven’t) here. The idea of writing such a simple program is not so much that it will teach you anything about the language syntax but it will teach you how to get to grips with the environment that the code (whether compiled or interpreted) runs in. Back in 1978 when C ran under Unix on hardware like Digital Equipment Corporation’s PDP-11 the environment was a relatively simple affair consisting of a processor, some storage and rudimentary cathode ray terminal (CRT). Then the ‘environment’ amounted to locating the compiler, making sure the right library was provided to the program and figuring out the options to run the compiler and the binary files output. Today things are a bit more complicated which is why the basic premise of getting the most simple program possible (i.e. writing ‘hello, world’ to a screen) is still very relevant as a way of learning the environment.

All of this is by way of an introduction to how to get ‘hello, world’ to work in the IBM Bluemix Platform as a Service (PaaS) environment.  In case you haven’t heard, IBM Bluemix is an open source platform based on Cloud Foundry that provides developers with a complete set of DevOps tools to develop, deploy and maintain web and mobile applications in the cloud with minimal hassle. Bluemix-hosted applications have access to the capabilities of the underlying cloud infrastructure to support the type of non-functional requirements (performance, availability, security etc) that are needed to support enterprise applications. Bluemix also provides a rich set of services to extend your applications with capabilities like analytics, social, internet of things and even IBM Watson cognitive services. The Bluemix platform frees developers and organizations from worrying about infrastructure-related plumbing details and focus on what matters to their organizations – business scenarios that drive better value for their customers.

IBM Bluemix
IBM Bluemix

Because Bluemix supports a whole range of programming languages and services the options for creating ‘hello, world’ are many and varied. Here though are the basic instructions for creating this simplest of programs using the JavaScript language Node.js.  Follow these steps for getting up and running on Bluemix.

Step 1: Sign Up for a Free Bluemix Trial

You can sign up for a free Bluemix trial (and get an an IBM ID if you don’t have one) here. You’ll need to do this before you do anything else. The remainder of this tutorial assumes you have Bluemix running and you are logged into your account.

Step 2: Download the Cloud Foundry Command Line Interface

You can write code and get it up and running in numerous ways in Bluemix including within Bluemix itself, using Eclipse tools or with the Cloud Foundry command line interface (CLI). As this example uses the latter you’ll need to ensure you have the CLI downloaded on your computer. To do that follow the instructions here.

Step 3: Download the Example Code

You can download the code for this example from my GitHub here. Thanks to Carl Osipov over at Clouds with Carl for this code. Once you have downloaded the zip file unpack it into a convenient folder. You will see there are three files (plus a readme).

  • main.js – the Javascript source code. The code returns a ‘hello, world’ message to any HTTP request sent to the web server running the code.
  • package.json – which tells Bluemix it needs a Node.js runtime.
  • manifest.yml – this file is used when you deploy your code to Bluemix using the command line interface.  It contains the values that you would otherwise have to type on the command line when you ‘push’ your code to Bluemix. I suggest you edit this and change the ‘host’ parameter to something unique to you (e.g. change my name to yours).

Step 4: Deploy and Run the Code

Because all your code and the instructions for deploying it are contained in the three files just downloaded deploying into Bluemix is simplicity itself. Do the following:

  1. Open a command a Command Prompt window.
  2. Change to the directory that you unpacked the source code into by typing: cd your_directory.
  3. Connect to Bluemix by typing: cf api https://api.ng.bluemix.net.
  4. Login to Bluemix with your IBM ID credentials: cf login -u user-id -o password -s devHere dev is the Bluemix space you want to use (‘dev’ by default).
  5. Deploy your app to Bluemix by typing: cf push.

That’s it! It will take a while to upload, install and start the code and you will receive a notification when it’s done.  Once you get that response back on the command line you can switch to your Bluemix console and should see this.

IBM Bluemix Dashboard
IBM Bluemix Dashboard

To show the program is working you can either click on the ‘Open URL’ widget (the square with the right pointing arrow in the hello-world-node-js application) or type the URL: ‘hello-world-node-js-your-name.mybluemix.net’ into a browser window (your-name is whatever you set ‘host’ to in the manifest file). The words ‘hello, world’ will magically appear in the browser. Congratulations you have written and deployed your first Bluemix app. Pour yourself a fresh cup of coffee and bask in your new found glory.

If you live in the UK and would like to learn more about the IBM Bluemix innovation platform then sign up for this free event in London at the Rainmaking Loft on Thursday 25th June 2015 here.

Is the Raspberry Pi the New BBC Microcomputer?

There has been much discussion here in the UK over the last couple of years about the state of tech education and what should be done about it. The concern being that our schools are not doing enough to create the tech leaders and entrepreneurs of the future.

The current discussion kicked off  in January 2011 when Microsoft’s director of education, Steve Beswick, claimed that in UK schools there is much “untapped potential” in how teenagers use technology. Beswick said that a Microsoft survey had found that 71% of teenagers believed they learned more about information technology outside of school than in formal information and communication technology (ICT) lessons. An interesting observation given that one of the criticisms often leveled at these ICT classes is that they just teach kids how to use Microsoft Office.The discussion moved in August of 2011, this time at the Edinburgh International Television Festival where Google chairman Eric Schmidt said he thought education in Britain was holding back the country’s chances of success in the digital media economy. Schmidt said he was flabbergasted to learn that computer science was not taught as standard in UK schools, despite what he called the “fabulous initiative” in the 1980s when the BBC not only broadcast programmes for children about coding, but shipped over a million BBC Micro computers into schools and homes.

January 2012 saw even the schools minister, Michael Gove, say that the ICT curriculum was “a mess” and must be radically revamped to prepare pupils for the future (Gove suspended the ICT Curriculum in September 2012). All well and good but as some have commented “not everybody is going to need to learn to code, but everyone does need office skills”.

In May 2012 Schmidt was back in the UK again, this time at London’s Science Museum where he announced that Google would provide the funds to support Teach First – a charity which puts graduates on a six-week training programme before deploying them to schools where they teach classes over a two-year period.

So, what now? With the new ICT curriculum not due out until 2014 what are the kids who are about to start their GCSE’s to do? Does it matter they won’t be able to learn ICT at school? The Guardian’s John Naughton proposed a manifesto for teaching computer science in March 2012 as part of his papers digital literacy campaign.  As I’ve questioned before should it be the role of schools to teach the very specific programming skills being proposed; skills that might be out of date by the time the kids learning them enter the workforce? Clearly something needs to be done otherwise, as my colleague Dr Rick Robinson says, where will the next generation of technology millionaires come from? bbc micro

Whatever shape the new curriculum takes, one example (one that Eric Schmidt himself used) of a success story in the learning of IT skills is that of the now almost legendary BBC Microcomputer. A project started 30 years ago this year. For those too young to remember, or were not around in the UK at the time, the BBC Microcomputer got its name from project devised by the BBC to enhance the nation’s computer literacy. The BBC wanted a machine around which they could base a series called The Computer Programme, showing how computers could be used, not just for computer programming but also for graphics, sound and vision, artificial intelligence and controlling peripheral devices. To support the series the BBC drew up a spec for a computer that could be bought by people watching the programme to actually put into practice what they were watching. The machine was built by Acorn the spec of which you can read here.ba8dd-bbcmicroscreen

The BBC Micro was not only a great success in terms of the television programme, it also helped spur on a whole generation of programmers. On turning the computer on you were faced with the screen on the right. The computer would not do anything unless you fed it instructions using the BASIC programming language so you were pretty much forced to learn programming! I can vouch for this personally because although I had just entered the IT profession at the time this was in the days of million pound mainframes hidden away in backrooms guarded jealously by teams of computer operators who only gave access via time-sharing for minutes at a time. Having your own computer which you could tap away on and get instant results was, for me, a revelation.

Happily it looks like the current gap in the IT curriculum may about to be filled by the humble Raspberry Pi computer. The idea behind the Raspberry Pi came from a group of computer scientists at Cambridge, England’s computer laboratory back in 2006. As Ebon Upton founder and trustee of the Raspberry Pi Foundation said:

Something had changed the way kids were interacting with computers. A number of problems were identified: the colonisation of the ICT curriculum with lessons on using Word and Excel, or writing webpages; the end of the dot-com boom; and the rise of the home PC and games console to replace the Amigas, BBC Micros, Spectrum ZX and Commodore 64 machines that people of an earlier generation learned to program on.

Out of this concern at the lack of programming and computer skills in today’s youngsters was born the Raspberry Pi computer (see below) which began shipping in February 2012. Whilst the on board processor and peripheral controllers on this credit card sized, $25 device are orders of magnitude more powerful than anything the BBC Micros and Commodore 64 machines had, in other ways this computer is even more basic than any of those computers. It comes with no power supply, screen, keyboard, mouse or even operating system (Linux can be installed via a SD card). There is quite a learning curve just to get up and running although what Raspberry Pi has going for it that the BBC Micro did not is the web and the already large number of help pages as well as ideas for projects and even the odd Raspberry Pi Jam (get it). Hopefully this means these ingenious devices will not become just another piece of computer kit lying around in our school classrooms.e65ef-raspberrypi

The Computer Literacy Project (CLP) which was behind the idea of the original BBC Micro and “had the grand ambition to change the culture of computing in Britain’s homes” produced a report in May of this year called The Legacy of the BBC Micro which, amongst other things, explores whether the CLP had any lasting legacy on the culture of computing in Britain. The full report can be downloaded here. One of the recommendations from the report is that “kit, clubs and formal learning need to be augmented by support for individual learners; they may be the entrepreneurs of the future“. 30 years ago this support was provided by the BBC as well as schools. Whether the same could be done today in schools that seem to be largely results driven and a BBC that seems to be imploding in on itself is difficult to tell.

And so to the point of this post: is the Raspberry Pi the new BBC Micro in the way it spurred on a generation of programmers that spread their wings and went on to create the tech boom (and let’s not forget odd bust) of the last 30 years? More to the point, is that what the world needs right now? Computers are getting getting far smarter “out of the box”. IBM’s recent announcements of it’s PureSystems brand promise a “smarter approach to IT” in terms of installation, deployment, development and operations. Who knows what stage so called expert integrated systems will be at by the time today’s students begin to hit the workforce in 5 – 10 years time? Does the Raspberry Pi have a place in this world? A world where many, if not most, programming jobs continue to be shipped to low cost regions, currently the BRIC, MIST countries and so on, I am sure, the largely untapped African sub-continent.

I believe that to some extent the fact that the Raspberry Pi is a computer and yes, with a bit of effort, you can program it, is largely an irrelevance. What’s important is that the Raspberry Pi ignites an interest in a new generation of kids that gets them away from just consuming computing (playing games, reading Facebook entries, browsing the web etc) to actually creating something instead. It’s this creative spark that is needed now, today and as we move forward that, no matter what computing platforms we have in 5, 10 or 50 years time, will always need creative thinkers to solve the worlds really difficult business and technical problems.

And by the way my Raspberry Pi is on order.

Why We Need STEM++ Graduates

The need for more STEM (that’s Science, Technology, Engineering and Maths) skills seems to be on the agenda more and more these days. There is a strong feeling that the so called developed nations have depended too much on financial and other services to grow their economies and as a result “lost” their ability to design, develop and manufacture goods, largely because we are not producing enough STEM graduates to do this.Whilst I would see software as falling fairly and squarely into the STEM skillset (even if it is also used to  underpin nearly all of the modern financial services industry) as this blog post by Jessica Benjamin from IBM points out STEM skills alone won’t solve the really hard problems that are out there. With respect to the particular problems around big data Jessica succinctly says:

All the skills it takes to tell a good story, to compose a complete orchestra, are the skills it takes to put the pieces of this big data world together. If data is just data until its information, what’s a lot of information without the thought and skill of pulling all the chords together?

The need for right as well as left brained thinkers for solving the worlds really, really hard business problems is something that has been recognised for some time now by several prominent business leaders. Indeed the intersection of technology (left-brained) and design (right-brained) has certainly played a part in a lot of what technology companies like IBM and Apple have been a part of and made them successful.

So we need not just STEM skills but STEM++ skills where the addition of  “righty” skills like arts, humanities and design help us build not just a smarter world but one that is better to live in. For more on this check out my other (joint) blog The Versatilist Way.

Computing: The Human Experience

Grady Booch, IBM Fellow and Chief Scientist for Software Engineering in IBM Research has kicked off an initiative to produce a documentary on the history of computing called Computing: The Human Experience.  This is a crowd sourcing initiative for which Grady is trying to raise $25,000 by January 2nd to get the project underway. It’s an all or nothing model, the project must be fully funded before time expires or no money changes hands.
I guess you may ask why you should contribute funds to an initiative like this in these austere times when there are far better causes that could take care of your $$$$. Here are three reasons:

  1. If you are reading this blog you are almost certainly involved at some level in computing. You have helped, or still are helping, change the world in fundamental and unprecedented ways, ways that affect pretty much everyone who walks the face of the planet right now. Isn’t it time that story was told?
  2. Computing more than any other industry has its roots at a very personal level. How many great computing ideas have started in kid’s bedrooms, dormitories or their parent’s garages? You can now help by making your own personal contribution. 
  3. You can donate as little as one dollar, a lot less than your first latte of the day or final glass of alcoholic beverage in the evening. Forego that and spend it on this instead, you could even get a hand written letter of thanks from Grady.

If you do donate, or even if you don’t, make sure you tweet it, blog it, Tumblr it or Facebook it so all your friends know about this.

Educating an IT Workforce for the 21st Century

A report on the BBC Today programme this morning argues that the “Facebook generation needs better IT skills” and that UK schools should be providing courses in programming at GCSE. The report bemoaned the fact that so called Information and Communications Technology (ICT) GCSEs did little more than teach students how to use Microsoft Office programmes such as Word and Excel and did not prepare students for a career in IT. The backers of this report were companies like Google and Microsoft.This raises an interesting question of who should be funding such education in these austere times. Is it the role of schools to provide quite specific skills like programming or should they be providing the basics of literacy and numeracy as well as the more fundamental skills of creativity, communication and collaboration and leave the specifics to the industries that need them? Here are some of the issues related to this:

  1. Skills like computer programming are continuously evolving and changing. What is taught at 14 – 16 today (the age of GCSE students in the UK) will almost certainly be out of date when these students hit the work force at 21+.
  2. The computer industry, just like manufacturing before it, long ago sent out the message to students that programming skills (in Western economies at least) were commoditised and better performed by the low-cost economies of the BRIC nations (and now, presumably, the CEVITS).
  3. To most people computers are just tools. Like cars, washing machines and mobile phones they don’t need to know how they work, just how to use them effectively.
  4. Why stop at computer programming GCSE? Why not teach the basics of plumbing, car mechanics, cookery and hairdressing, all of which are in great demand still and needed by their respective industries.
  5. Public education (which essentially did not exist before the 19th century, certainly not for the masses) came about to meet the needs of industrialism and as such demanded skills in left-brained, logical thinking skills rather than right brained, creative skills (see Sir Ken Robinson’s TED talk on why schools kill creativity). As a result we have a system that rewards the former rather than the latter (as in “there’s no point in studying painting or music, you’ll never get a job in that”).

In an ideal world we would all be given the opportunities to learn and apply whatever skills we wanted (both at school and throughout life) and have that learning funded by the tax payer on the basis it benefits society as a whole. Unfortunately we don’t live in that ideal world and in fact are probably moving further from it than ever.

Back in the real world therefore industry must surely fund the acquiring of those skills. Unfortunately in many companies education is the first thing to be cut when times are hard. The opposite should be the case. One of the best things I ever did was to spend five weeks (yes that’s weeks not days), funded entirely by IBM, learning object-oriented programming and design. Whilst five weeks may seem like a long time for a course I know this has paid for itself many, many times over by the work I have been able to do for IBM in the 15 years since attending that course. Further, I suspect that five weeks intensive learning was easily equivalent to at least a years worth of learning in an educational establishment.

Of course such skills are more vital to companies like Google, Microsoft and IBM than ever before. Steve Denning in an article called Why Big Companies Die in Forbes this month quotes from an article by Peggy Noonan in the Wall Street Journal (called A Caveman Won’t Beat a Salesman). Denning uses a theory from Steve Jobs that big companies fail when salesmen and accountants are put in charge of and who don’t know anything about the product or service the company make or how it works. Denning says:

The activities of these people [salesmen and accountants] further dispirit the creators, the product engineers and designers, and also crimp the firm’s ability to add value to its customers. But because the accountants appear to be adding to the firm’s short-term profitability, as a class they are also celebrated and well-rewarded, even as their activities systematically kill the firm’s future.

Steve Jobs showed that there was another way.  Namely, to keep playing the offense and focus totally on adding value for customers by creating new and innovative new products. By doing that you can make more money than the companies that are milking their cash cows and focused on making money rather than products.

Companies like Google and Microsoft (and IBM and Apple) need people fully trained in the three C’s (creativity, communication and creativity) who can then apply these to whatever task is most relevant to the companies bottom line. It’s the role of those companies, not government, to train people in the specifics.

Interestingly Seymour Papert (who co-invented the Logo programming language) used programming as a tool to improve the way that children think and solve problems. Papert used Piaget‘s work of cognitive development (that showed how children learn) and used Logo as a way of improving their creativity.

Finally, to see how students themselves view all this see the article by Nikhil Goyal’s (a 16-year-old junior at Syosset High School in New York) who states: “for the 21st century American economy, all economic value will derive from entrepreneurship and innovation. Low-cost manufacturing will essentially be wiped out of this country and shipped to China, India, and other nations” and goes on to propose that
“we institute a 21st century model of education, rooted in 21st century learning skills and creativity, imagination, discovery, and project-based learning”. Powerful stuff for one so young, there may yet be hope for us.

What Would Google Do?

Readers of this blog will know that one of my interests/research areas is how to effectively bring together left-brain (i.e. logical) and right-brain (i.e. creative) thinkers in order to drive creativity and generate new and innovative ideas to solve some of the worlds wicked problems. One of the books that have most influenced me in this respect is Daniel Pink’s A Whole New Mind – Why Right-Brainers Will Rule the Future. Together with a colleague I am developing the concept of the versatilist (first coined by Gartner) as a role that effectively brings together both right- and left-brain thinkers to solve some of the knotty business problems there are out there. As part of this we are developing a series of brain exercises that can be given to students on creative, problem solving courses to open up their minds and start them thinking outside the proverbial box. One of these exercises is called What Would Google Do? The idea being to try and get them to take the non-conventional, Google, view of how to solve a problem. By way of an example Douglas Edwards, in his book I’m Feeling Lucky – The Confessions of Google Employee Number 59, relates the following story about how Sergey Brin, co-founder of Google, proposed an innovative approach to marketing.“Why don’t we take the marketing budget and use it to inoculate Chechen refugees against cholera. It will help our brand awareness and we’ll get more new people to use Google.”

Just how serious Brin was being here we’ll never know but you get the general idea; no idea is too outrageous for folk in the Googleplex.

To further backup how serious Google are about creativity their chairman Eric Schmidt, delivered a “devastating critique of the UK’s education system and said the country had failed to capitalise on its record of innovation in science and engineering” at this year’s MacTaggart lecture in Edinburgh.  Amongst other criticisms Schmidt aimed at the UK education system he said that the country that invented the computer was “throwing away your great computer heritage by failing to teach programming in schools ” and was flabbergasted to learn that today computer science isn’t even taught as standard in UK schools. Instead the IT curriculum “focuses on teaching how to use software, but gives no insight into how it’s made.” For those of us bought up in the UK at the time of the BBC Microcomputer hopefully this guy will be the saviour of the current generation of programmers.

US readers of this blog should not feel too smug, check out this YouTube video from Dr. Michio Kaku who gives an equally devastating critique of the US education system.

So, all in all, I think the world definitely needs more of a versatilist approach, not only in our education systems but also in the ways we approach problem solving in the workplace. Steve Jobs, the chief executive of Apple, who revealed last week that he was stepping down once told the New York Times: “The Macintosh turned out so well because the people working on it were musicians, artists, poets and historians – who also happened to be excellent computer scientists”. Once again Apple got this right several years ago and are now reaping the benefits of that far reaching, versatilist approach.

It’s Only Television But I Like It

Yes I know it’s a television program and yes I know they are playing up to the camera and yes I know we only see the ‘edited highlights’ but Jamie’s Dream School on Channel 4 last night was an exemplar on how to deliver motivational talks to a disinterested audience. As I discussed last time the ‘teachers’ (actually people at the leading edge in their field) are truly inspirational, passionate individuals who use every trick in the book to engage with and inspire their students. Not only that they are incredibly humble, as typified by one of the pupils asking Robert Winston if he “had ever cured anything” to which he replied he “thought they had helped with some advances, yes”. As well as all this inspirational and motivational teaching you will see there is not a single PowerPoint slide in sight. It’s all about naked presenting (well, apart from the odd prop or two) and story telling.I’ve recently been reading Nancy Duarte’s book Resonate which looks at how storytelling as done by great writers and film-makers can be used by presenters to really engage with their audience. If you want a book that helps you with presentations that is something other than the boring ‘how to’ guides on structuring PowerPoint presentations then it’s definitely worth a read.

So what’s this got to do with IT architecture? Nothing and everything! At one level architecture is just a pile of models and diagrams describing ways for solving business problems. However architecture also needs to be ‘bought alive’ if the ideas it encompasses are to be explained and the costs of implementing it justified to non-technical people. Explaining and presenting architecture is probably one of the most important aspects of the architects role and communication skills should definitely be up their as one of the key competencies possessed by architects. Without these architectures will just remain a bunch of ideas gathering virtual dust in a modeling tool.