Machines like us? – Part II

Brain image by Elisa from Pixabay. Composition by the author

[Creativity is] the relationship between a human being and the mysteries of inspiration.

Elizabeth Gilbert – Big Magic

Another week and another letter from a group of artificial intelligence (AI) experts and public figures expressing their concern about the risk of AI. This one has really gone mainstream with Channel 4 News here in the UK having it as their lead story on their 7pm broadcast. They even managed to get Max Tegmark as well as Tony Cohn – professor of automated reasoning at the University of Leeds – on the programme to discuss this “risk of extinction”.

Whilst I am really pleased that the risks from AI are finally being discussed we must be careful not to focus too much on the Terminator-like existential threat that some people are predicting if we don’t mitigate against them in some way. There are certainly some scenarios which could lead to an artificial general intelligence (AGI) causing destruction on a large scale but I don’t believe these are imminent and as likely to happen as the death and destruction likely to be caused by pandemics, climate change or nuclear war. Instead, some of the more likely negative impacts of AGI might be:

It’s worth pointing out that all of the above scenarios do not involve AI’s suddenly deciding themselves they are going to wreak havoc and destruction but would involve humans being somewhere in the loop that initiates such actions.

It’s also worth noting that there are fairly serious rebuttals emerging to the general hysterical fear and paranoia being promulgated by the aforementioned letter. Marc Andreessen for example says that what “AI offers us is the opportunity to profoundly augment human intelligence to make all of these outcomes of intelligence – and many others, from the creation of new medicines to ways to solve climate change to technologies to reach the stars – much, much better from here”.

Whilst it is possible that AI could be used as a force for good is it, as Naomi Klein points out, really going to happen under our current economic system? A system that is built to maximize the extraction of wealth and profit for a small group of hyper-wealthy companies and individuals. Is “AI – far from living up to all those utopian hallucinations – [is] much more likely to become a fearsome tool of further dispossession and despoilation”. I wonder if this topic will be on the agenda for the proposed global AI ‘safety measure’ summit in autumn?

Whilst both sides of this discussion have good valid arguments for and against AI, as discussed in the first of these posts, what I am more interested in is not whether we are about to be wiped out by AI but how we as humans can coexist with this technology. AI is not going to go away because of a letter written by a groups of experts. It may get legislated against but we still need to figure out how we are going to live with artificial intelligence.

In my previous post I discussed whether AI is actually intelligent as measured against Tegmark’s definition of intelligence, namely the: “ability to accomplish complex goals”. This time I want to focus on whether AI machines can actually be creative.

As you might expect, just like with intelligence, there are many, many definitions of creativity. My current favourite is the one by Elizabeth Gilbert quoted above however no discussion on creativity can be had without mentioning the late Ken Robinsons definition: “Creativity is the process of having original ideas that have value”.

In the above short video Robinson notes that imagination is what is distinctive about humanity. Imagination is what enables us to step outside our current space and bring to mind things that are not present to our senses. In other words imagination is what helps us connect our past with the present and even the future. We have, what is quite possibly (or not) the unique ability in all animals that inhabit the earth, to imagine “what if”. But to be creative you do actually have to do something. It’s no good being imaginative if you cannot turn those thoughts into actions that create something new (or at least different) that is of value.

Professor Margaret Ann Boden who is Research Professor of Cognitive Science defines creativity as ”the ability to come up with ideas or artefacts that are new, surprising or valuable.” I would couple this definition with a quote from the marketeer and blogger Seth Godin who, when discussing what architects do, says they “take existing components and assemble them in interesting and important ways”. This too as essential aspect of being creative. Using what others have done and combining these things in different ways.

It’s important to say however that humans don’t just pass ideas around and recombine them – we also occassionally generate new ideas that are entirely left-field through processes we do not understand.

Maybe part of the reason for this is because, as the writer William Deresiewicz says:

AI operates by making high-probability choices: the most likely next word, in the case of written texts. Artists—painters and sculptors, novelists and poets, filmmakers, composers, choreographers—do the opposite. They make low-probability choices. They make choices that are unexpected, strange, that look like mistakes. Sometimes they are mistakes, recognized, in retrospect, as happy accidents. That is what originality is, by definition: a low-probability choice, a choice that has never been made.

William Deresiewicz, Why AI Will Never Rival Human Creativity

When we think of creativity, most of us associate it to some form of overt artistic pursuit such as painting, composing music, writing fiction, sculpting or photography. The act of being creative is much more than this however. A person can be a creative thinker (and doer) even if they never pick up a paintbrush or a musical instrument or a camera. You are being creative when you decide on a catchy slogan for your product; you are being creative when you pitch your own idea for a small business; and most of all, you are being creative when you are presented with a problem and come up with a unique solution. Referring to the image at the top of my post, who is the most creative – Alan Turing who invented a code breaking machine that historians reckon reduced the length of World War II by at least two years saving millions of lives or Picasso whose painting Guernica expressed his outrage against war?

It is because of these very human reasons on what creativity is that AI will never be truly creative or rival our creativity. True creativity (not just a mashup of someone else’s ideas) only has meaning if it has an injection of human experience, emotion, pain, suffering, call it what you will. When Nick Cave was asked what he thought of ChatGPT’s attempt at writing a song in the style of Nick Cave, he answered this:

Songs arise out of suffering, by which I mean they are predicated upon the complex, internal human struggle of creation and, well, as far as I know, algorithms don’t feel. Data doesn’t suffer. ChatGPT has no inner being, it has been nowhere, it has endured nothing, it has not had the audacity to reach beyond its limitations, and hence it doesn’t have the capacity for a shared transcendent experience, as it has no limitations from which to transcend.

Nick Cave, The Red Hand Files

Imagination, intuition, influence and inspiration (the four I’s of creativity) are all very human characteristics that underpin our creative souls. In a world where having original ideas sets humans apart from machines, thinking creatively is more important than ever and educators have a responsibility to foster, not stifle their students’ creative minds. Unfortunately our current education system is not a great model for doing this. We have a system whose focus is on learning facts and passing exams and which will never allow people to take meaningful jobs that allow them to work alongside machines that do the grunt work whilst allowing them to do what they do best – be CREATIVE. If we don’t do this, the following may well become true:

In tomorrow’s workplace, either the human is telling the robot what to do or the robot is telling the human what to do.

Alec Ross, The Industries of the Future

Tech skills are not the only type of skill you’ll need in 2021

Image by Gerd Altmann from Pixabay

Whilst good technical skills continue to be important these alone will not be enough to enable you to succeed in the modern, post-pandemic workplace. At Digital Innovators, where I am Design and Technology Director, we believe that skills with a human element are equally, if not more, important if you are to survive in the changed working environment of the 2020’s. That’s why, if you attend one of our programmes during 2021, you’ll also learn these, as well as other, people focused, as well as transferable, skills.

1. Adaptability

The COVID-19 pandemic has changed the world of work not just in the tech industry but across other sectors as well. Those organisations most able to thrive during the crisis were ones that were able to adapt quickly to new ways of working whether that is full-time office work in a new, socially distanced way, a combination of both office and remote working, or a completely remote environment. People have had to adapt to these ways of working whilst continuing to be productive in their roles. This has meant adopting different work patterns, learning to communicate in new ways and dealing with a changed environment where work, home (and for many school) have all merged into one. Having the ability to adapt to these new challenges is a skill which will be more important than ever as we embrace a post-pandemic world.

Adaptability also applies to learning new skills. Technology has undergone exponential growth in even the last 20 years (there were no smartphones in 2000) and has been adopted in new and transformative ways by nearly all industries. In order to keep up with such a rapidly changing world you need to be continuously learning new skills to stay up-to-date and current with industry trends. 

2. Collaboration and Teamwork

Whilst there are still opportunities for the lone maverick, working away in his or her bedroom or garage, to come up with new and transformative ideas, for most of us, working together in teams and collaborating on ideas and new approaches is the way we work best.

In his book Homo Deus – A Brief History of Tomorrow, Yuval Noah Harari makes the observation: “To the best of our knowledge, only Sapiens can collaborate in very flexible ways with countless numbers of strangers. This concrete capability – rather than an eternal soul or some unique kind of consciousness – explains our mastery over planet Earth.

On our programme we encourage and demand our students to collaborate from the outset. We give them tasks to do (like drawing how to make toast!) early on, then build on these, leading up to a major 8-week projects where students work in teams of four or five to define a solution to a challenge set by one of our industry partners. Students tell us this is one of their favourite aspects of the programme as it allows them to work with new people from a diverse range of backgrounds to come up with new and innovative solutions to problems.

3. Communication

Effective communication skills, whether they be written spoken or aural, as well as the ability to present ideas well, have always been important. In a world where we are increasingly communicating through a vast array of different channels, we need to adapt our core communications skills to thrive in a virtual as well as an offline environment.

Digital Innovators teach their students how to communicate effectively using a range of techniques including a full-day, deep dive into how to create presentations that tell stories and really enable you to get across your ideas.

4. Creativity

Pablo Picasso famously said “Every child is an artist; the problem is staying an artist when you grow up”.

As Hugh MacLeod, author of Ignore Everybody, And 39 Other Keys to Creativity says: “Everyone is born creative; everyone is given a box of crayons in kindergarten. Then when you hit puberty they take the crayons away and replace them with dry, uninspiring books on algebra, history, etc. Being suddenly hit years later with the ‘creative bug’ is just a wee voice telling you, ‘I’d like my crayons back please.’”

At Digital Innovators we don’t believe that it’s only artists who are creative. We believe that everyone can be creative in their own way, they just need to learn how to let go, be a child again and unlock their inner creativity. That’s why on our skills programme we give you the chance to have your crayons back.

5. Design Thinking

Design thinking is an approach to problem solving that puts users at the centre of the solution. It includes proven practices such as building empathy, ideation, storyboarding and extreme prototyping to create new products, processes and systems that really work for the people that have to live with and use them.

For Digital Innovators, Design Thinking is at the core of what we do. As well as spending a day-and-a-half teaching the various techniques (which our students learn by doing) we use Design Thinking at the beginning of, and throughout, our 8-week projects to ensure the students deliver solutions are really what our employers want.

6. Ethics

The ethical aspects on the use of digital technology in today’s world is something that seems to be sadly missing from most courses in digital technology. We may well churn out tens of thousands of developers a year, from UK universities alone, but how many of these people ever give anything more than a passing thought to the ethics of the work they end up doing? Is it right, for example, to build systems of mass surveillance and collect data about citizens that most have no clue about? Having some kind of ethical framework within which we operate is more important today than ever before.

That’s why we include a module on Digital Ethics as part of our programme. In it we introduce a number of real-world, as well as hypothetical case studies that challenge students to think about the various ethical aspects of the technology they already use or are likely to encounter in the not too distant future.

7. Negotiation

Negotiation is a combination of persuasion, influencing and confidence as well as being able to empathise with the person you are negotiating with and understanding their perspective. Being able to negotiate, whether it be to get a pay rise, buy a car or sell the product or service your company makes is one of the key skills you will need in your life and career, but one that is rarely taught in school or even at university.

As Katherine Knapke, the Communications & Operations Manager at the American Negotiation Institute says: “Lacking in confidence can have a huge impact on your negotiation outcomes. It can impact your likelihood of getting what you want and getting the best possible outcomes for both parties involved. Those who show a lack of confidence are more likely to give in or cave too quickly during a negotiation, pursue a less-aggressive ask, and miss out on opportunities by not asking in the first place”. 

On the Digital Innovators skills programme you will work with a skilled negotiator from The Negotiation Club to practice and hone your negotiation skills in a fun way but in a safe environment which allows you to learn from your mistakes and improve your negotiation skills.